RETURNS
  • We happily accept returns for a full refund (minus shipping charges) as long as we are contacted with the intent to return within 7 days of the delivery date and the order is shipped back within 14 days of the delivery date. Return shipping is the responsibility of the buyer. Please note that personalized and custom pieces cannot be returned or exchanged. Solid 14k gold orders are also not be returnable, but will always be eligible for one free resize. 

EXCHANGES
  • You are welcome to exchange your piece for any reason, as long as you contact us within 7 days of the delivery date and return the item within 14 days of the delivery date. Return shipping is the responsibility of the buyer. Processing time for exchanges can take 1-2 weeks once received back in the studio. Please note that personalized and custom pieces cannot be returned or exchanged. Solid 14k gold orders are also not be returnable, but will always be eligible for one free resize.